Frequently Asked Questions
Frequently asked questions
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We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.
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Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
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Yes, we ship to most countries worldwide. International shipping times and costs vary by destination.
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We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
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Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
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Orders can be modified or cancelled within 24 hours of placement. Please contact us as soon as possible if you need to make changes.
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Yes, all our products are cruelty-free and never tested on animals. We are committed to ethical and sustainable practices.
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Yes, gift wrapping is available for a small additional fee. You can select this option during checkout.
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You can reach our customer service team via email, phone, or live chat. Visit our Contact page for all available options.
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Yes, join our rewards program to earn points on every purchase and receive exclusive discounts and early access to new products.
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If you receive a damaged item, please contact us immediately with photos. We'll arrange a replacement or refund right away.
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Yes, we offer subscription services for select products with automatic delivery and special pricing. Manage your subscription anytime from your account.